can't get in.

Hi, @ศุภณัฐ

May I know what troubleshooting steps have you already taken?

Have you tried manual repair instead? If you haven't tried it yet, please follow the steps below.

If you haven't tried anything yet please start by:

First, please check if your Microsoft 365 is active or if your Office license is listed. You can do this by signing in at https://account.microsoft.com/services if the subscription is active or if your Office license is listed, try these steps:

Repair Office apps:

• Press Windows + R, type appwiz.cpl and press Enter.
• Find Microsoft 365 or Office in the list, select it, then choose Change > Quick Repair.
• If that doesn’t help, run the repair again but select Online Repair instead.

Check for updates:

• Open any Office app (if it opens even briefly), go to File > Account > Update Options > Update Now.
• Restart your device after repair and try opening the apps again.

If the apps still don’t open, please let me know if you’re using Microsoft 365 or a one-time purchase version (like Office 2021), so I can guide you with the next specific steps.

Let me know how it goes or if you have any further questions or concerns.

Click "Add comment" to let me know.

Thanks!