How to get back my account after being hacked

sam campo 0 Reputation points
2026-09-16T17:16:24.6033333+00:00

Hello

So today I went to log in to play some games and when I tried logging in I realized that my email had been switched and my account got hacked. I have never had this issue so I went to my email to see if I could revert it like you can do in some other cases on other accounts I have had but little to know I couldn’t even do that. I tried using my phone number no. I tried using my recovery code nope wouldn’t work. I tried everything and so I called and the ai on their is completely shit. I CANT EVEN FUCKING TALK TO A LIVE PERSON. I spent money on my account and you can’t even give me a person. I have been with Microsoft most of my life and for them to give me this bullshit is crazy. The next time I buy a product like a laptop I will not go to you guys. AND THE FORMS ARENT EVEN HELPING ME. I just want my account back but I can’t do that. I hope Microsoft sees this. Please just let me have my account.

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. Lester Bernard Reyes 85,065 Reputation points Independent Advisor
    2026-09-16T19:48:39.5366667+00:00

    Hi, I recommend providing as much information and proof as possible to verify that you are the owner of the account.

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  2. Lester Bernard Reyes 85,065 Reputation points Independent Advisor
    2026-09-16T17:53:45.77+00:00

    Hi, I'm Bernard. I'm happy to help!

    The Microsoft account recovery form is one of the last and most effective options for recovering your account when other verification methods are unavailable. To help prove that you are the owner of the account, I recommend that you resubmit the form and provide as accurate and detailed information as possible. The more accurate information you provide, the higher the chances of your request being successfully verified.

     

    However, if the issue persists, you can reach out to Microsoft Accounts and Billing support by following these steps:

     

    Go to this link: https://support.microsoft.com/home/contact

     

    Type your problem in the search bar and press Enter.

     

    Scroll down to the bottom and select the blue "Contact Support" button.

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