Why is it so hard to talk to a person in this company?

Matt Moros 0 Reputation points
2026-09-16T16:44:14.2066667+00:00

Why is it so hard to talk to a person in this company!

<Original title: Microsoft sucks>

Microsoft 365 and Office | Other

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  1. Julian Sharp 43,851 Reputation points
    2026-09-16T18:22:01.25+00:00

    You can speak to Microsoft but you would then need to purchase a very expensive support package https://www.microsoft.com/en-us/microsoft-unified/unified-enterprise. Even having the ability to email support is an additional paid for option.

    The entry point for support is https://support.microsoft.com/en-us/contactus but if you have a Microsoft 365 Business or Enterprise license, you can raise a support request through the Microsoft 365 Admin Center.

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