I need this recurring subscription removed from my account. It is not mine, I haven’t access to use it.

kelly dunagan 0 Reputation points
2026-09-16T14:37:21.87+00:00

Account information

Name: No Name .

Billing profile: No Name

Subscription name: Power BI Pro

Licenses: 1

Primary Tenant Id: [Moderator note: Personally Identifiable Information removed]

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Liora 1,720 Reputation points Independent Advisor
    2026-09-16T14:55:19.9266667+00:00

    Dear @kelly dunagan,

    I hope you’re having a good day. 

    Because this issue involves a subscription and billing information, the Microsoft Q&A community cannot remove, cancel, or modify the subscription on your behalf.

    If the Power BI Pro subscription is appearing in your account but you do not own it or do not have access to use or manage it, I recommend the following:

    1. Sign in to the Microsoft 365 Admin Center and check whether the subscription is associated with an organization or tenant that you belong to. Screenshot 2026-09-16 at 21.49.12
    2. If this is a business or organizational subscription, contact the organization's Global Administrator or Billing Administrator and ask them to verify why the subscription is associated with your account.
    3. If you are concerned about charges or ownership The community cannot verify subscription ownership or make billing changes. In that case, contact Microsoft Support directly through:

    I hope this information helps point you in the right direction.

    Warm regards,  


    If the answer is helpful, please select "Yes, accept answer". If you have any questions or new updates, please feel free to comment below. 

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