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Hi
I paid subscription but i do not see my payment receipt and i can not use the products or anything.
i tried to update but nothing is happening, i also haven't received any redeemed code.
rgds
Kushtrim
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Did you purchase directly from Microsoft? In that case, you should see your subscription product in your account at https://account.microsoft.com/services . Click the Install button to install and activate Office on your PC.
I bought it at micresoft word. It is not updating and nor i am being albe to use
Which specific type of subscription did you purchase? Is the product name Microsoft 365 Personal or 365 Family? Or something else?
Are you saying that you installed Office successfully on your PC? And can you start individual apps from the Windows Start menu?
If installation was successful but you can't edit your files, that indicates an activation issue.