issue with storage space in my One Drive Account

Mary Rose Tan 0 Reputation points
2026-09-16T13:16:04.0466667+00:00

I have renewed my Microsoft subscription using a different email account. Will files from One Drive in my previous Microsoft subscription be copied to One Drive in my new account/subscription?

Microsoft 365 and Office | OneDrive | For home | Other
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  1. John Jefferson Doyon 87,730 Reputation points Independent Advisor
    2026-09-16T13:53:25.8866667+00:00

    Hi, @Mary Rose Tan

    No, files in your old OneDrive will not automatically be copied to the OneDrive under your new Microsoft account. The two accounts and their OneDrive storage are separate.

    You would need to manually copy or move the files to the new account.

    https://support.microsoft.com/en-us/onedrive/copy-files-from-another-person-s-work-or-school-onedrive

    To help narrow this down:

    1. Can you still sign in to the old OneDrive account and see your files at https://onedrive.live.com?
    2. Is the storage warning showing on the old account because its Microsoft 365 subscription has expired?

    If you still have access to the old account, I can guide you through the safest way to move the files to the new OneDrive.

    Click "Add comment" to let me know.

    Thanks!

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