Microsoft 365

Anonymous
2026-09-16T13:05:01.47+00:00

Cancel my Microsoft 365 supscription. I did not authorize this.

Microsoft 365 and Office | Subscription, account, billing | For home | Other

1 answer

Sort by: Oldest
  1. DaveM121 932.6K Reputation points Independent Advisor
    2026-09-16T13:40:49.04+00:00

    1

    Log into any Microsoft account you may have on this link, do you find the Microsoft 365 subscription listed there?

    If so, click Manage on the subscription and from there you can cancel the subscription to get a pro-rata refund, and also disable the recurring billing on the subscription to ensure no further payments are taken from your account.

    https://account.microsoft.com/services/

    2

    If you are unable to find the subscription, using any Microsoft account you may have, try using the steps they provide on this link to find out what that payment was for.

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    Then use the steps they provide on this link to cancel whatever that payment was for and get a refund.

    https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.