MICROSOFT OFFICE IS NOT OPENING

MOSES DAMULOM 0 Reputation points
2026-09-16T07:20:50.4166667+00:00

I am writing to let you know that the installed Microsoft Office 265 is not opening.

Thank you in anticipation of your response.

Microsoft 365 and Office | Other
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  1. ApexNáV 360 Reputation points
    2026-09-16T08:39:13.98+00:00

    Run a online repair. Check this below page by Microsoft for instructions:

    https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application

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  2. Estrella721 46,025 Reputation points Independent Advisor
    2026-09-16T07:55:12.81+00:00

    Hi,

    To better understand the issue:

    What exactly happens when you open an Office app? Does it just keep loading, or are you seeing any error messages or codes? Please share any error messages if you receive any.

    Are you using Windows or Mac? If you are using a Mac, what exact version of macOS are you using?

    When you log in to your account, do you see the Office license or subscription there, and is it listed as active?

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  3. Singh, Akash 0 Reputation points
    2026-09-16T07:45:45.26+00:00

    Note: “Office 265” should be “Office 365.”

    1. Restart the computer and try opening any Office application again.
    2. Press Windows + R, type winword.exe /safe, and press Enter to open Word in Safe Mode.
    3. If Word opens in Safe Mode, disable the installed Office add-ins and try again.
    4. Go to Settings → Apps → Installed Apps → Microsoft 365 → Modify.
    5. Select Quick Repair and wait for the repair to complete.
    6. Restart the computer and check whether Office applications are opening normally.

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