Desperatley need live agent for fixing account hacking problem

Aditya Singamaneni 0 Reputation points
2026-09-16T03:55:19.74+00:00

on my other microsoft account, i logged onto my pc and opened the minecraft launcher to find out that a hacker too my account, erased my emil, and changed the password. They have full control of my account and have locked me out, but i need a live agent so i can prove it was mine in acount history.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. DaveM121 933.5K Reputation points Independent Advisor
    2026-09-16T05:11:37.4633333+00:00

    Account recovery is an online automated process, even if you are able to contact Microsoft Support directly, they cannot recover your account, they can only refer you to the account recovery form.

    I wish I had better news for you, this forum is just a user to user forum, for security purposes, no-one here has any account access, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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