how to take my account back when i lost all access to my microsoft account?

Question

how to take my account back when i lost all access to my microsoft account?

Shiiro Poncha 0

hi, someone take my account away from a minecraft trick on a discord server, they said give them the code to link my Minecraft account to the server, i did it and they took my account. i know the gmail took my Microsoft account, that account now link my Microsoft account and deleted all my gmail i saw the account name when i try to log in my account on Microsoft store, but i don't know who they are, even the website say my gmail isn't exist. i can prove that that is my account because i still have bill when i bought Minecraft on my gmail. more details is i used change gmail for my Microsoft account, both of them are mine but not the newest, the hacker one use outlock.gmail by the way. and before my account got take away, i still remember my account name but sadly not password because i always use code to log in. my Microsoft account (the one got hacked) is for both personal, for my work and plus college. and my Minecraft account on Java version have the same name, when i bought Minecraft i bought both Java and Bedrock version by the way. please, if you can contact and help me take my account back, i highly appreciate it. you can contact my gmail " ******@gmail.com " to help me, thank you so much.

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Answer 1

Start with the Microsoft Sign-in Helper. It is the primary path for sign-in and hacked-account issues, and it can either guide self-service recovery or offer the chance to talk to an agent.
If the account was hacked, first scan the PC for malware before changing anything:
- Open Windows Security.
- Go to Virus and threat protection.
- Select Scan options > Full scan > Scan now.
If the original sign-in name now shows as “account doesn’t exist” or “We couldn't find an account with that username,” use the Sign-in Helper. That exact symptom is covered there.
If the password is not known and access to security info is also lost, use the Microsoft account recovery form. To improve the chance of success:
- Use a device previously used to sign in to that account.
- Complete the form from a familiar location such as home or office.
- Gather any saved passwords from browser or device password stores first, if available.
- Provide a working email address that can receive Microsoft’s response.
- Microsoft reviews the answers and responds within 24 hours.
If two-step verification was turned on and there is no access to any alternate verification method, support agents cannot send password reset links or change account details.
If some security info is still accessible and the password is known:
- Sign in to Advanced security options.
- Select Add a new way to sign in or verify.
- Confirm the new method with the code sent.
- Remove the lost security method.
- Do not change all security info at once, or the account may be restricted for 30 days.
If all security info was lost but the password is known:
- Start sign-in.
- At Verify your identity, select I don't have any of these.
- Follow the steps to replace security info.
- After replacement, there is a 30-day wait before sign-in is allowed.
If an email claiming to be from the Microsoft account team is received, only trust it when the sender domain is @accountprotection.microsoft.com.
For additional help, Contact Microsoft Support is available, but support agents are not allowed to send password reset links or access and change account details.

Do not post account identifiers, passwords, verification codes, or billing details publicly.