Hi, I'm Bernard. I'm happy to help!
Have you noticed any changes before the issue started? And have you installed any hardware or software that may trigger the issue? While waiting for your response, I recommend rolling back the Bluetooth driver by following the steps below:
-Press the Windows key + X
-Go to Device Manager
-Expand the Bluetooth
-Look for your Bluetooth Driver
-Right-click and click Update Driver
-Select Browse my computer for drivers
-Click Let me pick from a list of available drivers on my computer
-Choose an old driver or another driver name, then select it and hit next until it installs.
-Restart the PC and check.
Note: If the issue persists, please download and install a Bluetooth driver from your manufacturer's website.