Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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how to get a refund?
Billing error
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Mary Gaskin
0
Reputation points
Incorrect amount charged for my Friend's and Family Microsoft 365 annual subscription account. Should be $26.00. I was charged $143.62 ($129.99 plus tax). Can you assist me with getting a credit or rebill.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes 85,150 Reputation points Independent Advisor2026-09-15T21:33:46.6966667+00:00 Hi, I'm Bernard. I'm happy to help!
The Office 365 Family annual subscription is 129.99. Moreover, it seems that there is no $26.00 annual subscription for Office 365. You may compare the pricing here:
Additionally, to request or get a refund, kindly follow the steps below:
Go to: https://account.microsoft.com/services
Look for the Microsoft 365 subscription you have.
Click Manage > select Cancel, then follow the prompts to refund the subscription.