How to change Plans?

G. A. Peck 0 Reputation points
2026-09-15T19:30:44.33+00:00

My current Windows 365 Office subscription is set to expire soon, and I want to downgrade to Windows 365 Family subscription. I have looked, but cannot find out how to do that. Please help me.365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS726 267.9K Reputation points Independent Advisor
    2026-09-15T20:09:05.91+00:00

    What subscription do you have now? When you said downgrade, I assume you must be on the Premium plan then?

    If so, turn off auto renewal for the current plan. Please go to https://account.live.com

    Sign into your Microsoft account. Then go to Services. Click on Manage for the subscription plan to do so.

    Let it expire. Then on the day it expires, you sign up for the Family plan separately. Make sure you use the same Microsoft account so you don't lose data.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-09-15T19:30:59.84+00:00

    If the goal is to move to a plan with fewer features, the current subscription must be canceled first, then the new plan can be selected.

    Steps:

    1. Sign in to Subscriptions at https://account.microsoft.com/services using the same Microsoft account tied to the current subscription.
    2. Find the current subscription and select Manage.
    3. Select Cancel subscription.
    4. On the Cancel page, choose the plan with fewer features that fits the need, such as Microsoft 365 Family.
    5. Follow the prompts to complete the switch.

    Important details:

    • The current subscription usually does not change immediately.
    • The existing subscription continues until it expires.
    • The new plan takes effect automatically at renewal.
    • Charges for the new plan start when it renews into that plan.

    If the current subscription was purchased through a third-party billing partner such as Apple App Store, Google Play, or certain retail partners, subscription changes may need to be handled through that partner instead of Microsoft account services.

    If the goal is only to change from annual billing to monthly billing, use Manage > Switch plan. That changes the billing cycle, not the subscription type.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.