Don't lose you benefits notice

Brett 0 Reputation points
2026-09-15T17:20:26.41+00:00

There was a billing issue with my Microsoft 365 subscription, I corrected it and my subscription was PAID, however every time I launch a MS Office program, I get a notice "Don't lose you benefits" there was a billing issue.

HOW DO I GET THIS TO STOP!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Jonathan Deives 81,525 Reputation points Independent Advisor
    2026-09-15T17:58:19.5233333+00:00

    If the payment has already gone through, first try refreshing the Office sign-in:

    Open Word, click your account picture in the top-right corner and sign out of Office.
    Then restart the PC, open Word again and sign back in with the Microsoft account that has the Microsoft 365 subscription.

    If the message still appears, check your subscription here:

    https://account.microsoft.com/services/

    Make sure the Microsoft 365 subscription shows the correct status and expiration date.

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