Marge acconts

עוזי שכטמן 0 Reputation points
2026-09-15T13:14:24.8633333+00:00

I have an old microsoft accont that is part of micrsofot 365 family pack but the email ont that account isnt active .Ialso have a new account with an active email that is not part of the 365 family pack i would like to marge my accounts or transfer all the data to the new account and add her to the 365 family pack .Both acconts have data on them

Microsoft 365 and Office | OneDrive | For home | Windows
0 comments

1 answer

Sort by: Newest
Most helpful Newest Oldest
  1. John Jefferson Doyon 87,730 Reputation points Independent Advisor
    2026-09-15T13:58:04.5166667+00:00

    Hi, @עוזי שכטמן

    Microsoft accounts cannot be merged, and the data from one account will not automatically transfer to another.

    If you can still sign in to the old Microsoft account, I suggest copying the OneDrive files you want to keep from the old account to the new account first.

    After that, the Microsoft 365 Family subscription owner can stop sharing the subscription with the old account and share it with the new account instead.

    To help narrow this down:

    1. Can you still sign in to the old Microsoft account even though its email address is no longer active?
    2. Is the old account the owner of the Microsoft 365 Family subscription, or was the subscription shared with that account by someone else?

    Click "Add comment" to let me know.

    Thanks!

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.