Billing issues: Request for Azure Subscription Closure and Billing Review

Venkateswara Reddy 0 Reputation points
2026-09-15T08:31:03.6333333+00:00

Dear Microsoft Support,

I would like to request assistance with my Azure account and billing.

I did not intentionally use any Azure services. Earlier, I attempted to delete all resources and roles associated with my account, but the process was unsuccessful. Since then, I have been receiving large monthly billing charges that I cannot afford.

Additionally, I am currently a student and do not have the financial means to pay these charges. I would like to request a review of my account, closure of any active Azure subscriptions, and guidance on whether any billing relief or adjustment is available in my situation.

At the moment, I am also unable to access my account and receive a "User not found" error when attempting to sign in.

Please let me know what information you require from me to verify ownership of the account and resolve this issue.

Thank you for your assistance.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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