Asking for a Refund

Question

Asking for a Refund

Raghad Eter 0

Hello, I accidentally purchased Microsoft 365 Premium and was charged 859.99 SAR on June 19, 2026. I did not intend to purchase the Premium annual subscription.

I have already turned off recurring billing, but I would like to request a refund for this accidental purchase. I understand that some time has passed since the transaction, but I would really appreciate it if you could make a one-time exception and refund the charge, either in full or on a prorated basis.

The subscription was purchased directly from Microsoft.com. Thank you for your help.

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1 answer

Your answer

Answer 1

Hi,

I will help you with this.

Since June 19, a lot of time has passed, so I am not sure how much of a refund you will get. But please contact a billing agent and ask him, during working hours. See below to contact an agent:

Sales and Support:

https://www.microsoft.com/en-us/microsoft-365/business/sales-support#

Click Chat Now > Choose Personal:

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