unable to scan using PC

Ronald Mazurek 0 Reputation points
2026-09-14T19:19:18.8+00:00

Message states: Set-up complete. Restart computer to make set-up complete. I restart but message keeps appearing

Windows for home | Windows 11 | Devices and drivers
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  1. John Jefferson Doyon 87,515 Reputation points Independent Advisor
    2026-09-14T19:51:42.04+00:00

    Hi, @Ronald Mazurek

    What is the exact make and model of the scanner or printer/scanner?

    If you haven't tried it yet, first, disconnect the scanner from the PC, restart Windows, then reconnect it and try scanning again.

    If the same "restart computer to complete setup" message keeps appearing, to help narrow down the issue:

    1. Are you scanning through the manufacturer's app, Windows Scan, or another program?
    2. Does the scanner appear normally under Settings > Bluetooth & devices > Printers & scanners?

    Click "Add comment" to let me know.

    Thanks!

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