Wrong shipping details in my invoice

Rodrigo Medel Sierralta 0 Reputation points
2026-09-14T18:52:05.5166667+00:00

Wrong shipping details on my invoice. How do I fix it?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Lester Bernard Reyes 84,815 Reputation points Independent Advisor
    2026-09-14T19:40:36.1866667+00:00

    Hi, I'm Bernard. I'm happy to help!

    If you have already purchased it and the shipping details are incorrect, they cannot be changed after the purchase. However, if you haven’t purchased it yet, you can update the shipping details before completing the purchase by following the steps below.

    Go to this link: https://account.microsoft.com/billing/payments

    Sign in to your account

    Then edit the incorrect billing address

    For reference: https://support.microsoft.com/en-us/accounts-billing/manage/how-to-change-your-microsoft-account-name-or-address

    If you already purchased it, you may reach Microsoft Accounts and Billing support by following the steps below:

    Go to this link: https://support.microsoft.com/home/contact

    In the search bar, type in your issue, then hit enter.

    Scroll down to the bottom and select the blue button "Contact Support"

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