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I am trying to remove R2Copilot from Word and install the version of Copilot that comes with my MS subscription. To start, how do I remove R2Copilot?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
R2 Copilot is a third-party add-in and is separate from Microsoft Copilot. To remove R2 Copilot from Word, please try the following:
Thank you for the instructions. I still can't remove R2Copilot from Word. At step 5, I do not see the option to remove.
Thank you for the instructions. I still can't remove R2Copilot from Word. At step 5, I do not see the option to remove.
Thanks for the reply. Since the Remove option is not available, could you please share a little more information?
When you go to Home > Add-ins > More Add-ins, does R2Copilot appear under My Add-ins, Admin Managed, or somewhere else?
When you select or right-click R2Copilot, which options do you see?
Please also go to File > Options > Add-ins and let me know whether R2Copilot appears anywhere in that list.
If possible, please share screenshots of the R2Copilot entry under More Add-ins and the File > Options > Add-ins window, making sure no personal or sensitive information is visible.
Thx for the follow-up. To answer your questions...
Under Home > Add-ins > More Add-ins, do you see an Admin Managed section? If so, does R2Copilot appear there? Is this your own personal computer and Microsoft 365 subscription, or is the computer/account managed by an employer, school, or another organization?
Do you remember how R2Copilot was originally added to Word? For example, was it installed by you from Microsoft AppSource/Marketplace, or was it already present in Word? Please open Word on the web using the same Microsoft account and check whether R2Copilot also appears there.
If possible, please share a screenshot showing:
Thx for the note.
Home > Add-ins > More Add-ins, - I do see Copilot. The only option is to ADD
Personal computer with MS 365 subscription.
The R2 instance was likely installed by accident by me in early August when I was having problems with GoDaddy and MS 365.
Word on the web - don't use this system. However, the account information doesn't match the 365 subscription information.
Please try the following:
Thank you for the instructions. I still can't remove R2Copilot from Word. At step 5, I do not see the option to remove.
Thank you for the instructions. I still can't remove R2Copilot from Word. At step 5, I do not see the option to remove.
Thx for the follow-up. To answer your questions...