Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Gift cards in Microsoft Rewards can disappear because offers vary by country, some rewards are not always available, and popular gift card codes can run out of stock. Microsoft support content states that some gift cards are not always available and to check the Redeem page regularly.
For this case, check these items:
- Open the Rewards redeem page and confirm what is currently available in the account’s region.
- Make sure redemption is being attempted in the same region where the Rewards account was signed up.
- Do not use a VPN while checking or redeeming rewards.
- If phone verification is required, use a mobile or landline number, not a VoIP number.
- If the missing gift cards still do not appear, contact Microsoft Rewards Support for account-specific review.
Microsoft does not provide details on when specific gift cards will be restocked or removed.