How to receive invoices via my email

For Microsoft 365 business billing, invoice email delivery depends on the billing account type and permissions.

• If the billing account is MOSA, invoice PDF attachments are managed in the Microsoft 365 admin center:
  1. Go to Billing > Billing notifications.
  2. Select Edit notification settings.
  3. Under Invoice PDF, select Attach a PDF to your invoice emails.
  4. Select Save.
• If the billing account uses a billing profile:
  1. Open the billing profile details page.
  2. In Invoice and Billing Notifications, select Manage settings under Invoice and payment contact settings.
  3. Turn on Get invoices in email attachments.
  4. Add any additional recipient email addresses if needed.
  5. Select Save Changes.
• For volume licensing invoices, the invoice is emailed to the Bill To contact or participant named on the licensing contract. The Bill To contact can be checked under Contracts > View contract details > Contacts.
• If invoice emails are still not arriving, add microsoft-noreply@microsoft.com to the safe senders list and review any mail rules that might move the message to junk.
• If urgent access is needed right now and invoice viewing is blocked, only users with the correct billing permissions can access invoices. In Microsoft 365, a billing admin can go to Billing > Bills & payments > Invoices to view or download them.

• Manage billing notifications and invoice attachment settings in the Microsoft 365 admin center
• Microsoft volume licensing invoices
• I need to access the invoices so I can pay. - Microsoft Q&A