Review Recovery Method Prompt

KevinP 0 Reputation points
2026-09-14T03:23:47.9533333+00:00

When I open Outlook, a prompt box opens advising me to review my recovery method. I have a passkey, a recovery email and a password already. This is a new issue. If it matters, I have a Lenovo Ideapad with Windows 11 64-bit operating system and Norton Antivirus.

I'd appreciate any help.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. EmilyS726 267K Reputation points Independent Advisor
    2026-09-14T04:02:15.63+00:00

    Hello

    If all of the recovery methods are current and correct. You can carry on and ignore this.

    This doesn't mean something is wrong with your account, or your account is being accessed by others.

    There are a lot of users who don't review these recovery methods, and when they forgot their passwords, they realized their phone numbers or email addresses were outdated and couldn't recover their account successfully. This is Microsoft's effort in preventing this by popping this up to remind user to review periodically.

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