Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi, I'm Bernard. I'm happy to help!
To check for the unknown charges, kindly go to this link:
https://account.microsoft.com/services
Please check for any unknown charges or subscriptions you may be paying for.
If you want to cancel or request a refund, click Manage > select Cancel, then follow the prompts to refund the subscription.
Note: If there is no option for a refund, you may reach Microsoft Accounts and Billing support by following the steps below:
Go to this link: https://support.microsoft.com/home/contact
In the search bar, type in your issue, then hit enter.
Scroll down to the bottom and select the blue button "Contact Support"