Claude Connector for Microsoft 365

Giuseppe Lovecchio 0 Reputation points
2026-09-13T08:39:09.91+00:00

Hi, I logged in Microsoft 365, I launched the Claude Connector, but Microsoft does not recognize my Account M365. What to do ?

Microsoft 365 and Office | Other
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  1. DYARI BARHAM 37,661 Reputation points Independent Advisor
    2026-09-13T09:13:26.68+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out.

    Are you trying to connect a personal Microsoft account, such as Outlook.com or Hotmail, or a work or school account?

    The Microsoft 365 connector for Claude does not support personal Microsoft accounts. It requires a work or school account connected to a Microsoft Entra ID organization.

    If you are already using a work or school account, please confirm that its Microsoft 365 licence is active. You may also need to ask your organization’s Microsoft 365 administrator to approve the connection.

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