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My Microsoft account has been stolen.
My Microsoft account has been stolen and the mail I use to connect to it has been changed so I cannot access it
Windows for home | Windows 11 | Accounts, profiles, and login
6 answers
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Igor Leyko 112.2K Reputation points Independent Advisor
2026-09-12T21:48:42.5+00:00 -
Igor Leyko 112.2K Reputation points Independent Advisor
2026-09-12T21:42:10.7366667+00:00 Please contact Microsoft support via https://support.microsoft.com/contactus/ page.
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Elias Gebrekidan 0 Reputation points
2026-09-12T21:36:03.61+00:00 If the email on your Microsoft account was changed, go to Microsoft’s account recovery page and try to recover the account using your old email, phone number, or other security information. If you can’t recover it, contact Microsoft Support and explain that the account was stolen and the sign-in email was changed.
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Igor Leyko 112.2K Reputation points Independent Advisor
2026-09-12T21:23:59.94+00:00 it is needed to tell your old account address but does not use it during troubleshooter.
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Igor Leyko 112.2K Reputation points Independent Advisor
2026-09-12T21:00:59.08+00:00 Please follow instructions at https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Tell the result.