![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Hi Sam Rosenthal,
Thank you for posting in Microsoft Q&A.
Adobe Lightroom Classic is an Adobe application and is not included with Microsoft 365 Family. To help determine whether the issue is related to Windows or the Lightroom installation, please provide the following information:
- What happens when you try to open Lightroom Classic?
- Do you receive any error message? If yes, please share the exact wording or a screenshot.
- Which version of Windows are you using?
- Which version of Lightroom Classic is installed?
- Did Lightroom Classic work previously on this device?
- Have there been any recent Windows updates or changes before the issue started?
- What troubleshooting steps has Adobe Support already asked you to perform?
With this information, we can help identify whether the issue is related to Windows, a system component, permissions, or the Lightroom installation itself.