Impossible to change password of Hotmail because of malfunction Microsoft

Heleen Claus 0 Reputation points
2026-09-12T09:51:28.9433333+00:00

Tried to simply change my hotmail password, as I do regularly. Cannot authenticate myself because Microsoft Authenticator is not installed. Sending a code to my gmail account does not work: no mail received in my gmail inbox. Tried again: no mail in gmail. Cannot install Authenticator because, again, sending a code to my gmail does not function.

So I'm stuck, I cannot change my hotmail password.

And btw why do I have to agree to receive Microsoft promo in order to use this platform?

Microsoft Security | Microsoft Authenticator
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  1. jose francisco araujo suarez 0 Reputation points
    2026-09-13T13:50:50.95+00:00

    Tengo problemas con el autenticador

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