bluetooth proble facing in connection

Sahil Dhaka 0 Reputation points
2026-09-12T05:41:56.6733333+00:00

i can't pair my headphone with laptop, allready do troubleshooting and after that we will not connect my headphone

Windows for home | Windows 11 | Devices and drivers
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  1. GsN5034 - IA 76,570 Reputation points Independent Advisor
    2026-09-12T06:22:16.57+00:00

    Hello,

    1. May I please know if you are able to pair your headphones with other Bluetooth devices, such as your Mobile device?

    This will help me first confirm whether the Bluetooth headphones are working properly.

    If it pairs successfully with other nearby Bluetooth devices, but not with your Windows PC, here's what you can try-

    Method 1. Run the Bluetooth Troubleshooter.

    • Go to Start > Settings > System > Troubleshoot > Other troubleshooters> Bluetooth and select Run.
    • Once the troubleshooter is finished running, restart your computer and pair your headphones again.

    Method 2. Reinstall Bluetooth adapters.

    • Disconnect/remove your headphones from the Bluetooth devices list. (If the device isn't paired, go to the next step)
    • Then go to Device Manager and expand the Bluetooth section.
    • Right-click your generic Bluetooth driver, such as Realtek (R) or Intel Bluetooth driver, select Uninstall device > select the 'Attempt to remove the driver software for this device' checkbox, and click Uninstall.
    • Once uninstalled, restart your computer and pair your Bluetooth headphones.
    • Set it as the default audio output device.

    See if it is working.

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