outlook error message Ox800CCC0E

Graham Rock 0 Reputation points
2026-09-12T01:29:16.9366667+00:00

I am not receiving emails on my PC and keep getting outlook error message Ox800CCC0E

Microsoft 365 and Office | Other
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  1. AI answer

    2026-09-12T01:29:30.5366667+00:00

    Error 0x800CCC0E means Outlook cannot connect to the mail server. For this symptom, use these checks in order:

    1. Confirm internet connectivity Open a browser and try http://www.microsoft.com or http://www.bing.com. If neither opens, fix the Windows network connection first.
    2. Check whether classic Outlook is offline In Outlook, look at the status bar at the bottom. If it shows Disconnected, Working Offline, or Trying to connect…, go to Send/Receive on the ribbon and select Work Offline to switch back online. Then try Send/Receive again.
    3. If the account password was changed recently, sign in again Select the email account name, choose Continue when prompted, and complete sign-in with the new password. If Outlook says an app password is required, generate that app password from the email provider and use it in Outlook.
    4. Check whether mailbox storage is full If Microsoft cloud storage is full, Outlook cannot send or receive email.
    5. If the affected account is Gmail or Yahoo in classic Outlook There is a known issue where users can get 0x800CCC0E or 0x800CCC0F while synchronizing those accounts. Use the published workaround for that issue.
    6. If Outlook freezes or stops responding while sending Common causes include outdated Outlook, interfering add-ins, oversized mailboxes, damaged Outlook data files, antivirus conflicts, or a corrupted profile. The Classic Outlook Advanced Diagnostics troubleshooter can automatically check many of these items on Windows 10 or later.

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  2. SD - IA 178.9K Reputation points Independent Advisor
    2026-09-12T02:53:06.02+00:00

    Hi,
    The message means there is a server issue. To provide an efficient solution, please answer these questions in detail.

    1. Who is the email provider for the account?
    2. What troubleshooting steps have you done to solve the issue?

    I look forward to hearing from you to get the results of the troubleshooting.

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