Managing personal Outlook.com account settings, security, and privacy
No. This is very likely a phishing email.
The strongest red flags are:
-
security-microsoft.usis not one of the Microsoft support domains listed for Microsoft support email. - Outlook is showing that it could not verify the sender.
- The
via ispservices.orgindicator means the actual sending service differs from the displayed sender identity, which is a known warning sign in Outlook when the sender's actual address is different from what appears in the From address. - The message uses urgency and asks for identity verification through a button, which is a common phishing pattern.
Microsoft support email domains listed in the documentation are:
-
microsoft.com -
microsoftsupport.com -
mail.support.microsoft.com -
office365support.com -
techsupport.microsoft.com
A message from a different domain is likely a phishing scam.
Recommended action:
- Do not click the button, links, or attachments.
- Delete the message or report it as phishing in Outlook.
- If account status needs to be checked, open a new browser tab and sign in through the normal Microsoft sign-in page or the account security page directly, not through the email.
- In Outlook, be cautious with messages that show a
?, an unverified sender warning, or aviatag.