{"sessionId":"[Moderator note: Personally Identifiable Information removed","subscriptionId":"","resourceGroup":"","errorCode":"401","resourceName":"","details":"You don't have access to this data. Please contact your global administrator to get access."}

Global service GS 0 Reputation points
2026-09-11T17:52:33.2033333+00:00

{"sessionId":"[Moderator note: Personally Identifiable Information removed] ","subscriptionId":"","resourceGroup":"","errorCode":"401","resourceName":"","details":"You don't have access to this data. Please contact your global administrator to get access."}

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Kai-L 19,050 Reputation points Microsoft External Staff Moderator
    2026-09-11T18:31:58.2166667+00:00

    Hi Global,

    As a forum moderator, I am not able to access your account or delve into the backend systems to diagnose and fix this for you. My role here is limited to providing general guidance and solutions for users to implement themselves. The 401 error means the signed in account does not hold the permission required for that page. It is an authorization result rather than a fault, so there is usually nothing broken to repair. The two common causes are being signed in to the wrong tenant, or the account not having the required role assigned.

    Please contact your organization’s Global Administrator or Privileged Role Administrator and provide the error message, page URL, date and time of the failure, and session ID. The administrator must verify that you are signed into the correct tenant and assign the directory role required for that page.

    Note that being an Azure subscription owner does not automatically provide access to Microsoft Entra ID features. If you don't know who your IT administrator is, please refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support 

    I hope this helps. Let me know if you need anything else.


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