UNIDENTIFIED EMAIL AND LOGINS

Question

UNIDENTIFIED EMAIL AND LOGINS

Lisa Allan 0

When I try to login to my apps, a number of email addresses come up including my ex. I bought a new computer hub just recently but it still happens. Why am I seeing all of their information??

Mathanraj 0 Reputation points

2026-09-11T14:50:25.3533333+00:00

If you tell me where the ex's email addresses appear—for example, on the Outlook.com login page, Windows sign-in screen, Chrome/Edge login box, or inside Outlook—I can give you the exact step-by-step procedure to remove them permanently.

2 answers

Your answer

Mathanraj 0 Reputation points

2026-09-11T14:50:25.3533333+00:00

If you tell me where the ex's email addresses appear—for example, on the Outlook.com login page, Windows sign-in screen, Chrome/Edge login box, or inside Outlook—I can give you the exact step-by-step procedure to remove them permanently.

Answer 1

Christine Luna 26,925 Independent Advisor

Greetings!

This is Tin, I understand that you would like to remove the email address options, such as your ex’s account, that appear when you try to sign in to your apps. I'll do my best to help. May I know if it's happening in all of your apps or just a browser?

Please let me know on what exact application are you trying to sign in so I could share the steps that you can perform. Since it actually depends where are you seeing it. Is it on MS Edge? Google Chrome?

Will wait for your response.

Thanks,

Tin

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Answer 2

Mathanraj 0

If these are not your accounts, don't select them when signing in. We can systematically remove the old account information from:

Windows Accounts
Edge/Chrome
Outlook.com
Microsoft 365/Office
Windows Credential Manager
Browser sync
Saved passwords/autofill

Because you specifically mentioned Outlook.com account management, security, and privacy, the safest approach is to check the Microsoft account sessions and then clean the local Windows/browser credentials.

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