i want to return back my stolen pc where its location where disabled

Feizox Rajer 0 Reputation points
2026-09-11T11:59:18.9966667+00:00

i want to return back my stolen pc where its location where disabled

Windows for home | Other | Security and privacy
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  1. DYARI BARHAM 37,656 Reputation points Independent Advisor
    2026-09-11T12:39:21.7166667+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out. I'm sorry to hear that your computer was stolen.

    Unfortunately, if Find My Device was disabled before it was stolen, it cannot be enabled remotely, and Microsoft cannot track its location.

    Still, sign in using the Microsoft account connected to the computer here:

    https://account.microsoft.com/devices . Select the device and check whether Find My Device is available. If a location appears, report it to the police.

    If it cannot be located report the theft to the police with the computer's serial number and proof of purchase.

    After that, change your Microsoft account password and enable two-step verification immediately.

    Also, change passwords for important accounts that were used or saved on the computer.

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  2. AI answer

    2026-09-11T11:59:33.81+00:00

    If location was disabled before the PC was stolen, Find my device cannot locate it.

    What can still be done:

    1. If Find my device had already been turned on and the device appears under the Microsoft account devices page, check whether Lock is available at https://account.microsoft.com/devices.
    2. Reset the Microsoft account password for added security after locking the device.
    3. Check the device serial number under Info and support on the devices page, if the device is still listed.
    4. Report the theft to local law enforcement and the insurance company.
    5. If sign-in to the Microsoft account is blocked, use the sign-in helper tool.

    Important limits:

    • Find my device must be turned on before the device is lost.
    • The account on the device must have been an Administrator account.
    • Without location turned on beforehand, there is nothing further available through the Microsoft account to find the PC.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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