Downloaded files after editing in One drive Word web, not visible

shalini p 0 Reputation points
2026-09-10T20:54:27.6133333+00:00

Day 1 of the MS 365 Basic version

Edited files in Onedrive Word web version - downloaded copy via "create a copy" option - but cannot find the edited downloaded file

Similar problem with the earlier file - found it in the same folder from where it was edited - but this is not happening with the new file now.

Super frustrating!

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Hendrix-V 18,520 Reputation points Microsoft External Staff Moderator
    2026-09-11T01:24:10.33+00:00

    Hi shalini p,

    Based on the information shared, it sounds like the edited document was successfully created, but its save location may not be the one you expected.

    A quick check that may help is to look at the file's Modified Date in File Explorer. Sort your files by Date Modified and search for .docx files edited around the time you created the copy. This can often reveal the downloaded document even when the filename is slightly different than expected.

    You can also try:

    1. Open File Explorer.
    2. Navigate to This PC.
    3. Search for *.docx.
    4. Sort the results by Date Modified.
    5. Look for recently created or updated Word documents.

    If you're still working with the original document in Word for the web, consider opening it and checking the document name and recent activity to help identify whether a new copy was created locally or whether you are continuing to work in the original OneDrive file.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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