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I have the key for Office Pro 2021 but haven't found a way to use it and download this package. Ann
Miscellaneous topics that do not fit into specific categories.
Hello
Did you get this license from third party, or Microsoft directly, or via a Employer discount program?
Is the name actually Office Pro Plus 2021 by chance?
unfortunately I thought I was purchasing through Microsoft but it was actually CertifiedDC.com. Was I scammed?
That website is definitely not Microsoft's.
Did you get this one?
The Pro Plus product is not designed for home users. It is a volume license, which means it is intended for organizations, not individuals. These licenses are managed by an organization’s IT department and are tied to a contract with Microsoft. Because of how volume licensing works, activation may depend on things like installation limits or periodic validation through an organization’s KMS server. Those processes require IT support from the organization that owns the license. That is why these licenses are not meant to be sold to individuals. Home users typically do not have access to the IT infrastructure needed to manage or maintain them. Unfortunately, some third-party sellers offer these licenses at very low prices. They may seem like a good deal, but they are often resold in ways that violate the licensing terms. Most buyers are not aware of these details until problems occur.
If I were you, I would return it and ask for a refund.
Dear @Ann Neal
Go to: https://www.office.com/setup Sign in with your Microsoft account and enter your product key. Once the key has been redeemed, Office 2021 will be associated with your Microsoft account, and you can download and install it from there. You can check your redeemed product here:: https://account.microsoft.com/services
You can see the official guide: https://support.microsoft.com/en-us/office/lifecycle/officeinstall/download-and-install-or-reinstall-office-2021-office-2019-or-office-2016
Best regards,
Bence