Managing personal Outlook.com account settings, security, and privacy
A Gmail address can be added to a Microsoft account as an alias, which means it can be used to sign in to that Microsoft account. That does not automatically bring Gmail messages into Outlook.com.
To get Gmail messages to appear in Outlook, the Gmail account must be added separately as an email account.
For Outlook.com and Microsoft cloud connection scenarios, Gmail also needs these settings enabled in Gmail:
- In Gmail, go to Settings > Forwarding and POP/IMAP.
- Turn on Enable IMAP.
- Save changes.
- In Settings > Labels, make sure Show in IMAP is enabled for folders such as Inbox, Sent Mail, Trash, and All Mail.
If adding Gmail in Outlook for Windows, the supported steps are:
- Open Outlook.
- Select File > Add Account.
- Enter the Gmail address and select Connect.
- If prompted, enter the Gmail password.
- Review the statement and select Allow > Done.
- Restart Outlook.
- The Gmail mailbox should then appear in the folder pane.
If the goal is only to change the Microsoft account sign-in name, add the Gmail address as an alias from the Microsoft account Edit account info page, then follow the prompts to add the email address.