The Most i got is providing ownership fo that account

Service Request SIR24508898 

Hello,  

Thank you for contacting Microsoft Support. My name is Kaye, and I’m part of a team dedicated to investigating account security concerns.

The information you have provided either does not match our records or is incomplete. As a result, I am unable to validate account ownership and therefore will not be able to proceed with the investigation. If there is additional or updated information you would like to provide, please open a new case with us at Recover your Microsoft account | XBOX Support and include the additional information.

Thank you for your understanding and patience during our investigation. This case will now be closed, and any further replies will go to an unmonitored mailbox.

Sincerely,  

Kaye 

Microsoft Customer Support