fixing the crashing problem when opening

Ammar Ahmed Hatem 0 Reputation points
2026-09-10T13:55:47.02+00:00

User's image in all programs of Microsoft this message appears, and I don't know how I can solve it
I searched about the problems, and I found that the programs need to be repaired (quick repair or online repair) but nothing works and try reinstalling it and nothing changes.

so please fix this problem because My work is postponed because of this.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Lester Bernard Reyes 84,725 Reputation points Independent Advisor
    2026-09-10T16:21:16.5266667+00:00

    Hi, I'm Bernard. I'm happy to help!Have you tried uninstalling it completely and reinstalling it? If not, kindly follow the steps below:

    Press the Windows key + R, then type in:

     

    appwiz.cpl

     

    Then hit OK

     

    Look for the Microsoft Office or Microsoft 365 app > Right-click, then select Uninstall

    Follow the prompts to uninstall your Office app.

    Then reinstall your Office app by following the steps from the link below:

    https://support.microsoft.com/en-us/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

     

    Note: Are you using a work, school, or company-provided PC? If yes, and still having an issue, I recommend contacting your company's IT to check for the issue and allow permissions.

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