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I am trying to open Microsoft 365 from Google Chrome browser on my laptop. I get an error message ‘server error(/): GetSection returned no conversation history.’ my files are visible from my phone and I have cleared the cache from my laptop browser already. Can you help?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Thank you, I am glad to hear that.
Indeed, it might be corrupted. You can delete it and try making a new one to help ease access.
Hi a,
I wonder if there is a typo there. Can you share the exact URL you are trying?
The correct URL should be:
Please try using an InPrivate window and test if it solves the issue - open it using Windows + SHIFT + N keys in Google chrome.
I look forward to hearing from you to get the results of the troubleshooting.
That was the URL I was using, thanks, and it was via a short cut on my desktop - it couldn’t have been corrupted. However, I found that trying an alternative route worked: account.microsoft.com gave me access to my Microsoft account and folders. So the issue is now resolved.