How to reset child's password for Windows login

The next step depends on which type of account your daughter uses on that laptop.

1. If it is a Microsoft account:
   • On the Windows sign-in screen, select I forgot my password.
   • Or select Sign-in options > Web sign-in, sign in, then select Forgot my password.
   • From a browser, the password can also be reset at Reset password.
   • After receiving the verification code, enter it, select Next, then create a new password.
2. If it is a local account:
   • On the sign-in screen, select the password entry button.
   • Select OK > Reset password.
   • Answer the security questions that were set when the account was created.
   • Enter a new password.
3. If already signed in to Windows with that account or with the account PIN:
   • Open Settings > Accounts > Sign-in options.
   • Select Password > Change.
   • If the current password is forgotten, select Forgot my current password or I forgot my password and follow the verification steps.
4. If the account is a local account and there is another administrator account on the PC:
   • Open Computer Management.
   • Go to Local Users and Groups > Users.
   • Right-click the child’s account and select Set Password...
   • Enter and confirm the new password.

Important:

• If the local account cannot be reset with security questions and there is no administrator account available, the device must be reset.
• Microsoft support cannot retrieve or circumvent a lost or forgotten password, and support agents cannot send password reset links or change account details.
• If sign-in recovery for a Microsoft account is failing, use the Sign-in helper or Sign-in Helper, then contact Contact Microsoft Support if needed.

References:

• Change or reset your Microsoft account password in Windows
• Change or reset your local account password in Windows
• Reset a forgotten Microsoft account password
• I can't sign in to my Microsoft account