how to update driver on HP68B477 printer

Jeff Holdridge 0 Reputation points
2026-09-08T11:29:01.2433333+00:00

How can I "Update driver" on my HP68B477 printer ?

Windows for home | Windows 11 | Devices and drivers

3 answers

Sort by: Newest
Most helpful Newest Oldest
  1. ApexNáV 360 Reputation points
    2026-09-12T13:55:32.68+00:00

    Donload the official HP Smart App from the Microsoft Store will install the required backend print system components for you. Open the app, click Add Printer, and let it handle the configuration.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Vikki-T 10,380 Reputation points Microsoft External Staff Moderator
    2026-09-12T12:40:16.0133333+00:00

    Hi Jeff Holdridge,

    “HP68B477” may be the printer’s device or network name rather than its full model number. To make sure you install the correct driver, please try these steps:

    • Check the front, back, or underside of the printer for the full model name, such as HP DeskJet, ENVY, OfficeJet, or LaserJet.
    • You can also open Settings > Bluetooth & devices > Printers & scanners, select the printer, and check Printer properties for the model or current driver name.

    Third-party disclaimer: The HP website is not owned or controlled by Microsoft. The link is provided for convenience, so please review the site’s terms and privacy policy before downloading any software.

    • Once you have the exact model, visit the official HP Software and Driver Downloads page.
    • Enter the printer model or product number, select Windows 11 if prompted, then download and install the recommended driver.
    • Restart both the computer and printer after the installation, then try printing again.

    If the exact model is still unclear, please share a photo of the printer label, making sure to cover the serial number and any other personal information. Thank you so much for your understanding. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

    1 person found this answer helpful.

  3. AI answer

    2026-09-08T11:29:22.21+00:00

    The recommended ways to update an HP printer driver in Windows are:

    1. Use Windows Update first.
      • Open Start > Settings.
      • Go to Bluetooth & devices > Printers & scanners.
      • If Windows Update does not find a driver, use the manufacturer method below.
    2. Download the latest driver from the official HP website.
      • Identify the exact printer model.
      • Go to HP’s Support or Drivers section.
      • Search for the printer model.
      • Select the Windows version if prompted.
      • Download the latest printer software and driver.
      • Open the downloaded file and follow the on-screen setup steps.
      • Restart Windows if prompted.
    3. If the printer is still not working correctly, update or reinstall it through Device Manager.
      • Select Start > Device Manager.
      • Expand Printers.
      • Right-click the HP printer and select Update driver.
      • If no update is available, select Uninstall device.
      • Restart the PC so Windows attempts to reinstall the printer driver automatically.
    4. As a last resort, use the Add Printer Driver Wizard.
      • Open Start > Settings > Bluetooth & devices > Printers & scanners.
      • Select Printer server properties.
      • Open the Drivers tab and select Add....
      • In the wizard, select Next.
      • Choose the correct processor architecture.
      • Select Windows Update to download the latest printer list.
      • Choose HP under Manufacturer.
      • Select the printer model, then select Next and Finish.

    If printing problems are happening in Office apps, also make sure Office is updated:

    • In an Office app, select File > Account > Update Options > Update Now.
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.