activate 365 personnel

If Microsoft 365 Personal was renewed for 1 year but still shows access or activation problems, check these items first:

1. Go to https://account.microsoft.com/services and verify which subscription is listed on the Microsoft account used for purchase.
2. Confirm the expiry date shown there. If the same subscription was added again, it extends the subscription time only. It does not add extra benefits.
3. Open any Office app, then check File > Account and confirm the signed-in account matches the account that owns the subscription.
4. If Office is not activated, start an Office app and sign in with the Microsoft account, or work/school account, that was used to buy or subscribe to Microsoft 365.
5. If the Activation wizard appears, follow the prompts to complete activation.

If the subscription on the account page does not show the expected 1-year extension, the renewal may have been redeemed on a different Microsoft account, or only a trial may be active instead of the full 1-year subscription.

References:

• What happens if I add another Microsoft 365 for home subscription to my account?
• Activate Office for Windows
• a 1 year subscription to microsoft 365 personal expiring after 1 month - Microsoft Q&A
• I can't activate my microsoft office - Microsoft Q&A