Got a referenced account is locked out and may not be logged in win 11

Larson Lanka 100 Reputation points
2026-09-06T15:39:22.63+00:00

Title explains everything and also this presits for more than a week already, False alarm that continues to locks me off of the computer even after 30 mins

Windows for home | Windows 11 | Accounts, profiles, and login
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Answer accepted by question author
Kapil Arya 38,446 Reputation points Volunteer Moderator
2026-09-06T16:57:46.1933333+00:00

Wait for around 30 minutes, see if you can login then.

After login, check if you've account lockout policy enabled.

Try disabling it, at Local Security Policy (secpol.msc) > Account Policies > Account Lockout Policy > Allow Administrator account lockout.

If issue still persists, you can refer other suggestions in this fix:

https://www.kapilarya.com/fix-the-referenced-account-is-currently-locked-out-in-windows-11

Let me know if this helps!

Note: Included link(s) in this reply refers to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Answer accepted by question author
Virginia M 41,895 Reputation points Independent Advisor
2026-09-06T16:42:57.7933333+00:00

Please note we’re fellow users like yourself & have no access to accounts.

Try recovering your account here:

Locked account:

https://support.microsoft.com/account-billing/account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27

Or:

Can’t sign in:

https://support.microsoft.com/account-billing/you-can-t-sign-in-to-your-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

You can try also https://support.microsoft.com/home/contact & type Account Recovery in the box, then choose the Contact Support tab above & select Windows, then recovery from the drop down menus.

If none of the above work then you’ll require the account recovery form:

https://account.live.com/acsr

Please note if you have 2/multi factor authentication active on your account then you cannot use the form to recover the account.

If you’re successful in changing the details then you may find that the account is limited for 30 days, this is a security feature & cannot be circumvented.

Please be aware that if 2fa/mfa has been enabled then usually there’s nothing which can be done.

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