XPS Document Writer not working in Quickbooks

Suzie Schulenberg 0 Reputation points
2026-09-06T04:36:08.39+00:00

I have tried repeatedly to resolve this issue. I keep getting an error message regarding the XPS document writer. It shows that I have the XPS document writer in optional features. However, it does not show up as a printer in the list of printers/scanners. I'm trying to generate an invoice PDF in Quickbooks and keep getting an error message. PLEASE HELP! Thanks!

Windows for home | Windows 11 | Devices and drivers
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Suzie Schulenberg 0 Reputation points
    2026-09-07T01:06:47.4833333+00:00

    The XPS Document Writer does not show up in the list of printers.

    Was this answer helpful?

    0 comments
  2. Alex-L 12,575 Reputation points Microsoft External Staff Moderator
    2026-09-07T09:47:02.5233333+00:00

    Hi Suzie Schulenberg

    Since QuickBooks relies on Windows printing components to generate PDFs, can you confirm whether Microsoft Print to PDF is present and working? Also, what is the exact QuickBooks error message when attempting to create the invoice PDF?

    If neither Microsoft XPS Document Writer nor Microsoft Print to PDF appears in Printers & scanners, that may indicate a broader Windows printing subsystem issue rather than a QuickBooks-specific problem.

    If Microsoft Print to PDF works but QuickBooks still fails, the issue may be with QuickBooks' PDF components. Intuit provides a QuickBooks Print & PDF Repair Tool specifically for PDF-generation errors.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.