I am unable to add my Gmail to the outlook app on my Iphone 15 pro max.

Bogdan Balusi 0 Reputation points
2026-09-04T07:52:58.08+00:00

Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max.

The error I am getting states the below :
Unable to log in / Please contact support team for assistance .

I note that I have tried deleting the app , removing the autorisation from google account etc , done it all and still not been able to add the gmail account back.

Microsoft 365 and Office | Other
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  1. Virginia M 41,885 Reputation points Independent Advisor
    2026-09-04T12:00:24.9766667+00:00

    Have you checked for any updates to the app &/or phone?

    Can you add the account to the Apple email app to see if that works?

    Are you running any Adblocker app or VPN?

    If entering the email address & account password doesn’t take you to Google to verify/authorising adding the account then you may require an app specific password which is used instead of the account password.

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  2. Bogdan Balusi 0 Reputation points
    2026-09-04T12:03:02.1566667+00:00

    HI ,

    Thank you for coming back to me , yes the account works when added to apple email App .

    No I am not running any Adblocker app or VPN .

    I have tried the suggested approach and still no luck .... any other ways to get this to work ?

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