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Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max.
The error I am getting states the below :
Unable to log in / Please contact support team for assistance .
I note that I have tried deleting the app , removing the autorisation from google account etc , done it all and still not been able to add the gmail account back.
Miscellaneous topics that do not fit into specific categories.
HI ,
Thank you for coming back to me , yes the account works when added to apple email App .
No I am not running any Adblocker app or VPN .
I have tried the suggested approach and still no luck .... any other ways to get this to work ?
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You may have to contact Google to see if there’s any block on the account but as it works on Apple email I’d say the problem is with Outlook.
Try deleting the app, restarting the iPhone then reinstalling the app.
More here:
There seems to be ongoing problems with Outlook & Gmail accounts:
https://yourwindowsguide.com/2026/03/gmail-not-working-in-outlook.html
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.
Thoroughly research any product which is mentioned here before you decide to download and install it.
Have you checked for any updates to the app &/or phone?
Can you add the account to the Apple email app to see if that works?
Are you running any Adblocker app or VPN?
If entering the email address & account password doesn’t take you to Google to verify/authorising adding the account then you may require an app specific password which is used instead of the account password.