Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi, Dhinar Dhinar
Replacing only the SSD normally does not change the computer’s motherboard identity, but a clean installation may fail if the wrong Windows edition, installation media, or activation method was used.
Besides the solutions provided by the Q&A Assist, here are some suggestions you can try:
First, confirm that the installed edition exactly matches the license, for example, Windows 11 Enterprise LTSC 2024, not Windows 11 IoT Enterprise LTSC, Evaluation, Pro, or regular Enterprise. Open an elevated Command Prompt and run:
slmgr /dlv
Check the Name, Description, and Product Key Channel. If they do not match your organization’s license, reinstall using the correct LTSC 2024 media from the Volume Licensing section of the Microsoft 365 admin center.
If this computer belongs to an organization, ask the IT administrator whether the company uses KMS or Active Directory-based activation. These methods use a generic volume license key and activate through the organization’s network instead of consuming another MAK activation. KMS is a supported volume activation method for Windows.
The license administrator can also check Billing > Your products > Volume licensing > View downloads and keys to confirm that the correct key and product edition are being used.
Thank you for your patience in reading, I hope this information has been helpful to you.
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