I need a salesperson to discuss more options

Carol Harper-Hildreth 0 Reputation points
2026-09-03T18:20:28.12+00:00

I want to renew my subscription and add new items. I need a live agent or a live chat. Why is it so hard to speak with an agent? Don't you want my money?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. John Jefferson Doyon 86,980 Reputation points Independent Advisor
    2026-09-03T18:55:15.28+00:00

    Hi, @Carol Harper-Hildreth

    This public forum is also here to help, but if you prefer to speak with Microsoft Support or use live chat, you can contact them here: https://support.microsoft.com/home/contact

    If you’d like me to help here instead, please let me know:

    1. Do you currently have Microsoft 365 Personal or Family?
    2. What new items or services are you looking to add?
    3. Are you trying to renew through Microsoft directly, or through another retailer?

    Click "Add comment" to let me know.

    Thanks!

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