Cant sign in

Anas dabbour 0 Reputation points
2026-09-03T15:30:33.9133333+00:00

I have been signed out of my microsoft authenticator app with my university email and it asks me for a code in authenticator whenever i try to sign in. So how can i log back in

Microsoft Security | Microsoft Authenticator
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Answer accepted by question author
Bence Weiszmann 1,390 Reputation points
2026-09-03T15:35:41.38+00:00

Dear @Anas dabbour

Unfortunately, you can't restore the Microsoft Authenticator app yourself if it was signed out and you no longer have access to the verification method required to sign in. Since this is a university account, you will need to contact your university's IT Help Desk / Microsoft 365 administrator and ask them to reset your MFA authentication methods. They can then help you register Microsoft Authenticator again. If you have another verification method available (for example, SMS, phone call, security key, or another registered device), select “Sign in another way” on the sign-in screen and use that method.

Best regards,
Bence

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